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    Privacy Policy

    Last updated: April 23, 2026

    1. Who We Are

    Real Solution AI ("we", "us", "our") operates the website realsolution.ai and provides AI implementation services to small businesses. Contact: mike@realsolution.ai.

    2. Information We Collect

    • Information you provide: name, email, phone, company, and message content submitted through our contact form, chatbot, or booking calendar.
    • Automatic information: IP address, browser type, device, pages visited, and referrer, collected via cookies and analytics tools (including Apollo.io website tracking and Google Analytics where enabled).
    • Demo interaction data: if you try our AI receptionist demos, recordings and transcripts of those demo calls may be processed by our voice AI provider for the purpose of demonstrating the service.

    3. How We Use Information

    • Respond to inquiries, schedule consultations, and deliver requested services.
    • Send transactional and follow-up communications about your inquiry.
    • Improve our website, services, and marketing.
    • Comply with legal obligations.

    We do not sell your personal information.

    4. Third-Party Services

    We use the following processors that may receive your information: HubSpot (booking and CRM), Apollo.io (visitor analytics), Vapi.ai (voice AI demos), Supabase / Lovable Cloud (form storage and email delivery), and Google (analytics and fonts where applicable). Each maintains its own privacy policy.

    5. Cookies

    We use cookies and similar technologies for essential site functions, analytics, and marketing attribution. You can disable cookies in your browser settings, but some site features may not work correctly.

    6. Data Retention

    We retain inquiry and customer data for as long as necessary to provide services and comply with legal obligations, typically up to 24 months from the last interaction unless a longer retention is required.

    7. Your Rights

    Depending on your location (including California's CCPA and the EU's GDPR), you may have the right to access, correct, delete, or port your personal information, or to opt out of certain processing. To exercise these rights, email mike@realsolution.ai.

    8. Email Communications

    Marketing emails include an unsubscribe link. You can also opt out at any time by visiting our unsubscribe page or replying STOP.

    9. Security

    We use industry-standard administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure.

    10. Children

    Our services are not directed to individuals under 16, and we do not knowingly collect personal information from children.

    11. Changes

    We may update this policy from time to time. The "Last updated" date above reflects the latest revision.

    12. Contact

    Questions about this policy? Email mike@realsolution.ai.